Because of the nature of streaming services that are digital All subscriptions are not refundable after activation.
Eligibility for Refunds
Refunds are only taken into consideration in the following situations:
- The service is not active after purchase.
- Issues with technical nature that are not solved by our support staff
- Payouts in duplicate
Non-Refundable Situations
We don’t provide refunds on:
- A change of mind
- Problems with users devices
- Partially using subscription
How to Request a Refund
If you wish to request a refund, you can contact us at support@smart.com by providing the details of your purchase.